Terms of service
Last updated: 17/09/2025
Welcome to Gentsroom Group Ltd. By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree, please do not use our Site.
1. General Information
- This Site is operated by Gentsroom Group Ltd
- We offer men’s care products including, but not limited to, hair serum, natural shampoos, and skincare products.
- By visiting our Site and/or purchasing something from us, you engage in our “Service.”
2. Eligibility
- You must be at least 18 years old to use this Site or make a purchase.
- By using our Site, you represent that you meet this requirement.
3. Products & Availability
- We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct them at any time.
- Products may be available in limited quantities and are subject to return or exchange only according to our Refund Policy.
4. Orders & Payment
- All prices listed are in GBP and inclusive/exclusive of taxes as stated.-
- We reserve the right to refuse or cancel any order at our discretion.
- Payment must be made in full at the time of purchase.
5. Shipping & Delivery
- Shipping costs, methods, and estimated delivery times are provided at checkout.
- We are not responsible for delays outside our control (e.g., courier delays, customs clearance).
6. Returns & Refunds
- Please refer to our Refund Policy for details on returns, exchanges, and refunds.
7. Personal Care Disclaimer
- Our products are intended for external use only.
- Individual results may vary.
- Always read and follow product instructions before use.
- Discontinue use if irritation occurs and consult a medical professional if necessary.
- We are not liable for misuse of products or for outcomes that differ from customer expectations.
8. Intellectual Property
- All content on this Site (including text, images, logos, and product designs) is the property of Gentsroom Group Ltd and may not be used without our written permission.
9. Prohibited Uses
You agree not to use our Site or products:
- For any unlawful purpose.
- To infringe on our intellectual property rights or those of others.
- To transmit harmful code, spam, or malware.
- To abuse, harass, or exploit others.
10. Limitation of Liability
- To the fullest extent permitted by law, Gentsroom Group Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Site or products.
- Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
11. Governing Law
These Terms are governed by the laws of United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to Terms
We reserve the right to update or replace these Terms at any time. Changes will be effective immediately upon posting on this page.
13. Contact Us
For questions about these Terms, please contact us at:
Email: support@gentsroom.co.uk
Address: Gentsroom Group Ltd , New works road , Low moor , Bradford , BD120QP
